- “No findings” on a busy store: the Free scan covers 90 days and three rules; a clean store legitimately shows zero. Pro widens the window and adds nine rules.
- Fee rules show nothing: confirm your rate card first (Pro > Settings > Rate cards).
- Numbers differ from my gateway dashboard: the plugin compares against the payout CSV you uploaded; re-export the period and import again.
- Pro add-on inactive: the Free core must be active and the license valid; check Forge > License.
## What Profit Forge Does Not Do
- It does not guarantee recoveries; it finds and documents leaks.
- It does not connect to gateways with API keys yet (CSV only).
- It does not send store data anywhere.